Soft Skills Training

In addition to management training, Beststart Human Resources also delivers a range of soft skills modules which are suitable for all staff including those without management responsibility. As with the management training, these are conducted at your premises and can be delivered in 2 hour modules or put together to create half or whole day programmes.

Our modules include:

  • Time management
  • Client-centred written communication
  • Operational excellence
  • Managing difficult conversations
  • Assertiveness
  • Communication skills

  • Delegation

  • Training skills

  • Performance management – the employee’s perspective

Through our partner business, The London School of International Communication, we can also offer clients access to inter cultural training – for more information on these programmes. Please view www.lsictraining.com or call Cathy Wellings +44 (0)20 7605 4189.